Privacy Policy

Last updated: May 2026

Information We Collect

Paradigm IT Services ("we", "our", "us") collects information you provide directly, including name, email address, and message content when you contact us via our contact form or subscribe to our newsletter. We do not collect payment information — all billing is handled through separate secure channels.

How We Use Your Information

We use your information to respond to inquiries, deliver newsletter communications you have opted into, and improve our services. We do not sell or share your personal information with third parties for marketing purposes.

Data Retention

We retain contact form submissions for up to 24 months and newsletter subscriptions until you unsubscribe. You may request deletion of your data at any time by contacting us.

Cookies

Our website uses minimal cookies — primarily for analytics. We use anonymized, aggregate analytics data only. No personal data is stored in cookies.

Contact

For privacy-related inquiries, contact us at hello@serviceparadigm.com.